5700 Pleasant Ridge Road, Knoxville, Tennessee 37912, United States

Call or text us! (865) 291-9009

Call or text us! (865) 291-9009

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    • Home
    • Apartment Homes
      • Creek Ridge
      • Pleasant Terrace
      • North Hills
      • Star Hill
      • Garden Place
    • Available Rentals
    • Residents
    • Apply Now
    • Employment Opportunities
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  • Home
  • Apartment Homes
    • Creek Ridge
    • Pleasant Terrace
    • North Hills
    • Star Hill
    • Garden Place
  • Available Rentals
  • Residents
  • Apply Now
  • Employment Opportunities

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Lighthouse Management, LLC

Hello Residents!

Here you will find some helpful information to make your time with us as simple and enjoyable as possible! Below are a couple contacts you may find useful:

Our office is located at 5700 Pleasant Ridge Rd. 

Call or text us at 865-291-9009 (p)

865-249-7408 (f)

leasing@lpmleasing.com

Utility Information

KUB  865-541-2911

Hallsdale-Powell 865-922-7547

West Knox Utility 865-690-2521

First Utility 865-966-9741

LCUB 844-687-5287

NEKUD 865-687-547

rentcafe

Rentcafe resident portal

Having a Resident Services account will provide you online access to:


· Enjoy 24/7 self-service account management

· Check your balances and make payments

· Schedule recurring auto-payments for rent and other dues

· Submit maintenance requests 

· Much, much more! 


Setting up your online account is simple! There are two ways to access your account:

 

Visit www.RentCafe.com

OR

Download the RENTCafe app on your phone


Your email address must be registered with the leasing office to obtain access to your account

Register your email


Search

Enter the property address. You can also search by Lighthouse Management.


Register

Enter your email address, password, and security question. The information you enter must match the information registered with the office. Each resident wishing to obtain account access must register their email address with the office.


Verify

They will send a verification to either your phone number or email. Once you verify your account, you will be able to set up online payments, recurring payments, enter work orders, etc. Once you verify your account, you will be able to set up online payments, enter work orders, etc. If there are additional residents in your house/apartment, please be sure they update their information as well.  


Please let us know if you have any issues setting up your account.  

Paying Rent

Emergency Maintenance

Paying Rent

Rent is due on the 1st of each month. Rent is considered late after the 5th and a $10% late fee will be applied to your account. Any late payments must be in the form of a cashier’s check, money order or credit/debit card. 


  

We accept credit, debit, cashier’s checks, money orders and personal checks only. NO CASH! You can also pay online at RentCafe.com

Maintenance

Emergency Maintenance

Paying Rent

For non- emergency maintenance issues call or text us at 865-291-9009. You can also email us at leasing@lpmleasing.com, submit request through RENTCafé, or click below. Please note that all maintenance calls are processed the next business day and are serviced as soon as possible. Our office hours are 8:30 – 5:00 M-F

Submit request

Emergency Maintenance

Emergency Maintenance

Emergency Maintenance

If you have an emergency after hours or over the weekend, call

865-291-9009, and select option #3. Be sure to leave name, address, and phone number and a detailed description of issue. All emergency calls will be serviced as quickly as possible.


*Just a reminder air conditioning and hot water problems are not considered emergencies and should be reported on non-emergency line. 

Pest Control

Needing Services?

We recommend Bentley Pest Services for all your pest control needs.  If you'd like to schedule services, call 865-408-7577.  


*All units are services prior to move in, but additional services are not provided by Lighthouse Management

Maintenance

Need maintenance assistance?

Use the form below to submit a maintenance request. As a reminder, requests submitted through our website will reviewed during normal business hours only. 

Hours

Open today

08:30 am – 05:00 pm

Maintenance Request

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